Free booking-flow reviewMessage us on WhatsApp
For Costa Rica tour operators & charters

It's 11pm. A traveler wants to book you for tomorrow. What happens next?

You know your booking flow from the inside. We follow it from their side - the phone, the form, the fee, the dead end - and send you one page on WhatsApp: what they hit, what it costs you per season, and how much money is being left on the table.

Talk through your booking setup

One page · on WhatsApp · within 48 hours · no call, no form, no access needed

The 11pm test

How do travelers book you today?

Bookings per week25
Average value per booking$150
Share that starts there50%
Commission on those bookings, per year
$107,250
at a 20-30% marketplace rate (25% shown)

An illustration, not a quote - we run your real numbers with you. Card processing of ~3% on your own site is already the alternative.

See it live →
Where to start

Three things you cannot see from the inside.

You run your booking flow every day - but you have never been your own guest. A fifteen-minute look at your setup shows you: what your guest actually experiences at 11pm on a phone, what your channel costs across a season - not the rate, the number - and what the platform does not show you: guest-side fees, steering, buttons that fail on mobile data. The page ends with a number: how much money is being left on the table, in dollars, at your volume. It costs nothing and there is no call.

01

We follow your Book button

Not your homepage. The actual path a traveler walks: the trip page, the button, where it sends them, what it asks for, and what happens on a phone on Costa Rican mobile data. A traveler who can pay at 11pm is a sale you already have - the 6am pickup gets confirmed by WhatsApp in the morning, like it already works on the sites we run.

02

You get a short written review

One page. What is working, what is losing you bookings, and what it would take to fix each one. Written in plain language, with the evidence for every point so you can check it yourself.

03

You decide if there is a conversation

The review is yours to keep and act on however you like, including with someone else or on your own. If you want to talk it through, we talk. If not, that is genuinely fine.

Example of a one-page booking-flow review, with the client's details hiddenReal review, details hidden

This is what lands in your WhatsApp

One page. Every issue we find, what it is costing you, and exactly what we would do about it - with the evidence for each point so you can check it yourself. Yours to keep, whatever you decide next.

No call required, no form to fill in, and we do not need access to anything. Your public site is all we look at.

Built by us · Guanacaste

Legend Tours & Shuttles

Tours, an ATV park and fixed-price transfers - three products that used to be three separate conversations, now booking and taking payment on Stéphane’s own domain. Hover any of these to scroll the real page.

Legend Costa Rica home page hover to scroll
The siteThree languages, tours, ATV, charters and transfers.
Legend tour page with the booking panel hover to scroll
Book & payPrice, date and guests on the tour page. Paid at 11pm.
Legend checkout: confirm and pay, with the tour, date and guest count hover to scroll
Confirm and payThe guest pays by card. The money lands in his own account.

Go through a booking on it yourself - that is the whole product, running.

What we build

Two ways in. Both end with travelers paying you directly.

Most operators

Full build

from $799 + $39/month site one-time, booking monthly · live in about two weeks

  • Bilingual site on your domain - every tour with photos, prices and live dates
  • Book & Pay: card payment, instant confirmation, payout to your account
  • WhatsApp built into the flow - pickup details confirmed by message, like Ticos actually work
  • You own it. No per-booking software fee, ever
Site is fine, booking is not

Add the booking

$39/month + 1.9% no setup fee · installs on the site you have

  • The booking and payment layer only - added to the site you already have
  • One DNS record to install; your design stays untouched
  • Same Book & Pay panel, same instant confirmation, same ~3% processing
  • Keep your platform’s free tier for the Viator connection if you use it

Not sure which fits? That is what the conversation is for - it ends with a recommendation, including “keep what you have” when that is the honest answer.

Why not just a platform?

Travelers need five things.
Platforms charge you for a hundred.

Stéphane left his old platform because he used it as a card machine and paid suite prices. Most operators are the same: the features sit unused while the fee applies to every booking. We build the five, on your domain, paid once.

01See the tours, with real prices
02Pick a date that is actually free
03Pay by card, right there
04Get confirmed instantly - pickup follows on WhatsApp
05Reach you on WhatsApp for everything else
The other ninety-five features? If you genuinely use them - channel manager, resellers, complex packages - keep your platform. We will say so in the review.
Direct bookings

Fill the seat before they book on Viator.

A traveler asks about a tour on WhatsApp, the assistant answers with availability, price and what's included, sends a booking and pay link, and updates your seats - all without handing 25% to an OTA.

S
Sunset Sails
online
TOUR BOOKING · #T077NEW
Live availability English + Spanish 24/7 0% OTA commission

Viator would've taken 25%. This $340 came straight to you.

Powered by a WhatsApp booking assistant added to your site when you're ready.

Lars, Pulpería Studio, Sámara
The person you will actually deal with

Lars. I lead the work here.

Fifteen years building digital products in Europe - Adidas, Gumtree, RetailMeNot - now on the beach road in Sámara with my family.

I lead the work and our small team builds it: design, the booking layer, the Spanish, the hosting. You deal with me from the first message to the day it goes live, and after.

We are based here, in the tourism economy this town runs on. Your season is our season.

Going direct, explained

Read more before you decide.

Questions

The honest answers.

Do I have to leave Viator or GetYourGuide?

No. Most operators keep their OTA listings. Your direct site runs in parallel - same trips, same availability. The OTAs keep bringing first-time discovery; your own site captures repeat guests, hotel referrals, and anyone who finds you on Google or asks an AI. Over time the direct channel grows and the 20-30% commission shrinks as a share of your revenue.

How do payments work, and what is ONVO?

ONVO Pay is a Costa Rican payment processor. We integrate it into your site so guests pay on your page and the money lands in your account - we never touch it. Rates are about 4.5% on international cards and 1.5% on local cards - which blends to around 3% for a typical operator. That replaces a 20-30% OTA commission, or a booking-software fee that often runs 8-10% all-in once you add card processing.

When do I actually get paid?

On a direct booking, the deposit hits your account when the guest confirms - not weeks later. OTAs typically pay out monthly, and some booking platforms pay only twice a month. For an operator covering fuel, guides, and permits up front, the deposit at booking is a real cash-flow difference, not just a fee saving.

Can it handle charters, fishing, and shuttles - not just fixed tours?

Yes. We build for trip types with capacity limits, tiered pricing, group deposits, and seasonal availability. Charters and fishing trips get gallery-led pages, deposit-on-booking, and clear cancellation and weather terms. Shuttle companies get route pages, instant quotes, and WhatsApp plus online payment. We shape the booking flow to how you sell.

I already use booking software. Can you work with it?

Usually, yes. If you have a booking engine you like, we can embed it or link to it from a site that finally looks like your brand. If you want to move off a high-fee platform, we can build the booking and payment flow directly into your site. We show you the options and trade-offs before we build - never a drastic switch without your call.

How much does it cost and how long does it take?

Basic bilingual sites start at $799 and go live in about 14 days. Everything beyond that - route and instant-pricing pages, on-site card and SINPE payments through ONVO, and booking or CRM integration with your reservation system - is scoped per project, since it depends on the integration type and what your booking system supports. The site is yours forever; optional Care plans from $29/month cover hosting and upkeep.

Talk through your booking setup

Tell us about your tours.

WhatsApp is fastest - text or voice notes, whatever is easiest for you. We answer within an hour. No bots, no platform. A real person who lives here, will listen first, and run your real numbers before pitching anything. A cafecito beats a quote any day.

lars@pulperiastudio.com · Sámara, Costa Rica